Benefits

We Meet the Needs of Our Members

The ICSA Toronto Chapter is not just here to promote the Customer Service Profession, we are also here to help those who are in the field. We listen to our members and meet their needs by providing:

  • Industry updates and information
  • Networking opportunities to meet and connect with others in the industry
  • Discounts on all ICSA-TC events, workshops, conferences and sponsored conferences
  • Industry-recognized certification designation
  • A forum for staff recognition
  • Training and consulting solutions that are in line with personal and organizational goals
  • Two free job postings per year
  • Special affiliate discount programs
  • Monthly newsletter
  • Knowledge and background of more than 25 expert council members at your disposal

Get connected to the largest network of customer service professionals in Canada.  Join today and discover what we can do for you!

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Testimonials

As an ICSA council member I have the opportunity to meet a wide variety of Contact Centre professionals and experts from many different industries. As peers, we are able to learn from each other and share innovative ideas on how we improve our business, increase Customer Satisfaction and Associate Engagement. — Sharon Stines, Air Miles, LoyaltyOne

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